PRODUCT INTEL: The Sneaker Spy ONLY sells new, deadstock, 100% authentic sneakers. All other products sold by The Sneaker Spy are 100% authentic from the manufacturers as well. We only purchase shoes from authorized dealers and stores. Sneakers are also always inspected for authenticity and quality when received, and again before being shipped to you.
PAYMENT: We accept PayPal and the following credit cards: Visa, Master Card, Discover and American Express. For bulk purchases we can accept wire transfers or bank checks. All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
SHIPPING: Orders placed Monday-Friday before 12/NOON EST will ship the same day pending availability. All orders placed after 12/NOON EST will ship next business day. All orders placed on Friday after12/NOON EST will ship Monday. We will contact you immediately if what you have selected is not currently in stock or if we need additional information. We always pack your sneakers double box with spy care!
All orders within the US including Puerto Rico = $12 via USPS Priority Mail. Orders within the US ship within 24 hours and will typically take 2-3 days to deliver.
International orders including Australia, Europe, Asia and South America = $60 via USPS Express Mail. International ship within 24 hours will typically take 5-10 business days to deliver. Once your order has been shipped you will receive an email with your tracking number. Please allow 24 hours for the tracking number to populate within the USPS system.
RETURNS: Please fill out the CONTACT FORM with the subject 'Return' or call (631) 319-1687
You have 14 days to return your purchased item. All item(s) must be returned in the exact same condition as you originally received. Items returned are for exchange or store credit ONLY. Please CONTACT US if you have any questions before placing your order. A 15% restocking fee may be applied for canceled or returned orders. This is determined by payment method to provide you with the best possible service available, and this is applied to protect both the buyer and seller for the transaction.
Please ship all returns to the following address after you receive confirmation: The Sneaker Spy 4 4th Avenue Bay Shore, NY 11706
TERMS: All logos, verbiage and trademarks are owned by the trademark holder and are used on this site solely to describe products we sell. All Sneaker Spy logos, phrases "mind the kicks" and or "stay spying", tag lines or social media hashtags are owned by The Sneaker Spy corp, and furthermore require written concent for any reproduction or use in any way. The Sneaker Spy only sells new 100% authentic sneakers.
All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).